To do so, you will need:
Always:
S-pushTAN-App
Download the latest version of the app, which is free, from the Apple or Google Play Store onto your phone or tablet.
App Sparkasse
Download the latest version of the app, which is free, from the Apple or Google Play Store onto your phone or tablet.
Username and online banking PIN
In order to set up the Sparkassen apps on a new device, you will need your online banking login details.
Quick setup guide for setting up the S-pushTAN-App on a new device:
Bluetooth on both old and new device + camera
Security always comes first: Banking apps cannot be automatically transferred to other smartphones. If you already have the S-pushTAN-App installed on your old smartphone, you can use the “New device” option to easily and quickly transfer all of your data to the new phone. What you’ll need:
- Bluetooth activated on your old and new smartphone/tablet
- A working pushTAN connection and a camera on your old device for scanning the QR code
Guide for setting up the S-pushTAN-App when your old device is no longer working:
Sparkassen-Card (debit card) – Card number
When setting up the app a repeat time, you will be asked to enter your card number. This is why it is important to have your Sparkassen-Card to hand. The card number is on the back of the card.
Guide for setting up the S-pushTAN-App without online banking:
Activation password and credit card number
Do you only use the S-pushTAN-App to authorize online card payments? If so, you can also set up the S-pushTAN-App with your activation password and your 16-digit card number. The activation password is in the letter sent to you with the initial registration letter for the S-pushTAN-App. The 16-digit card number is on the front of your card.
How to:
Setting up S-pushTAN app again – on a new phone/tablet
To set up the S-pushTAN app on a new device, you will need to first install it and then follow these instructions:
Note: These instructions are an example only and may slightly differ depending on your mobile end device or bank.
Setting up the App Sparkasse – on a new smartphone
If you are using pushTAN as an authentication procedure, download the S-pushTAN-App and set it up before setting up the App Sparkasse on your new smartphone/tablet.
Note: These instructions are an example only and may slightly differ depending on your mobile end device or bank.
