To do so, you will need:
Always:
S-pushTAN-App
Before starting, download the latest version of the app, which is free, from the Apple or Google Play Store onto your phone or tablet.
Online banking login details
The S-pushTAN-App is designed for authorising online banking transactions. This is why, when setting up the app, you will also need your Sparkasse online banking login details. They are:
- User name or login ID
- Initial PIN (first time use) or the online banking PIN you created
pushTAN registration letter
When setting up the S-pushTAN-App for the first time, your Sparkasse will send you a registration letter with a QR code. You will need this code when setting up the app for the first time.
When setting up the app a repeat time:
Sparkassen-Card (debit card) – card number
If you are setting up the app a repeat time, you will be asked to enter your card number. This is why it is important to have your Sparkassen-Card (debit card) to hand. The card number is on the back of the card.
Guide for setting up the S-pushTAN-App without online banking:
Activation password and credit card number
Do you only use the S-pushTAN-App to authorize online card payments? If so, you can also set up the S-pushTAN-App with your activation password and your 16-digit card number. The activation password is in the letter sent to you with the initial registration letter for the S-pushTAN-App. The 16-digit card number is on the front of your card.
How to:
Setting up pushTAN for the first time with registration letter
The following guide contains step-by-step instructions for setting up the S-pushTAN-App with the registration letter. The letter will be sent to you by your Sparkasse.
Note: These instructions are an example only and may slightly differ depending on your mobile end device or bank.
Set up S-pushTAN-App again – after reinstallation
If you have a new iPhone/iPad or Android device, you can use Quick Setup ("Schnelleinrichtung") to quickly and securely set up your S-pushTAN-App on your new device again. To do so, simply install the S-pushTAN-App on your new smartphone/tablet and then follow the instructions under “New smartphone? Setting up the Sparkassen-App on a new device”. The S-pushTAN-App on your old device still needs to be working in order to be able to use Quick Setup on the new device.
If the S-pushTAN-App on your old device is no longer working or if you have forgotten your login details for the app, please following the following step-by-step instructions.
Important – before following these instructions
Please make sure to reset the S-pushTAN-App before you start.
Note: These instructions are an example only and may slightly differ depending on your mobile end device or bank.
